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Dominican Republic; Rustic Accommodation; much more than Apartments, Studios or Rooms Rental...
F.A.Qs.
(Frequently Asked
Questions).
1. Where are SunCampDR Rustic Apartments located?
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SunCampDR is located in Munoz a tropical and typical village, just 2.3 km across
the Tourist Complex Playa Dorada, Puerto Plata, North Coast of the
Dominican Republic. 2. How far is SunCampDR from Puerto Plata airport? SunCampDR is at 8 km from Puerto Plata Airport. (Aeropuerto Gregorio Luperon), At one point we take a segundary road for 2.5 km to get at the end of Munoz village where Suncampdr is welcoming you. Munoz is across the tourist complex of Playa Dorada. 3. How far is the closest beach? We are at 2.3 km from the main road across Playa Dorada, where the beach is: the Atlantic Ocean. There is another public beach close by: El Pueblito where you can eat economical local food and do some shopping at the gift shops. 4. How far are Puerto Plata, Sosua and Cabarete? SunCampDR is at 6 km from Puerto Plata city, at 15 km from Sosua and 18 km from Cabarete. From Puerto Plata, you can take the Ruta Munoz (public taxis) which will take you directly or you can choose a bus or Moto Taxi. From Sosua and Cabarete, you stop at the entrance called ”El seis’’ between the 2 entrances of Playa Dorada: number six (at 6 km from Puerto Plata) at the entrance of Munoz. At this point, you can wait for a public transportation Ruta Munoz, for 15 pesos. You can also choose to stop accros the main entrance of Playa Dorada, and from there you can take the Ruta Munoz or a Moto Taxi. A moto taxi is more expensive.
Transportation. 1. How do I get to SunCampDR from Puerto Plata Airport? Upon reservation, you can book the pick up service with us for 30 U$. We send you a taxi to pick you up with your name on a board. Our price is less than the taxi fare from the airport and it also includes guidance and your first outing to the city for groceries, money exchange at the best rate, guidance, orientation, etc. 2. How do I get to SunCampDR from Santo Domingo Airport? You take a taxi to the Capital Santo Domingo to Caribe Tour bus Station. The bus ride cost 350 pesos and takes about 3h40 minutes. Once you are at the bus station in Santo Domingo, please phone us:1- 809- 320 -1441 (you can get a Claro telephone card, this is the economical way to call) and we pick you up at the bus station in Puerto Plata with your name on a board. The fee to pick you up is 15US$ and this includes guidance and a stop at the groceries if you wish. 3. How do I get to SunCampDR from Punta Cana or La Romana airports? If you come from Punta Cana or La Romana you have the alternative to take a plane to come here for 140US$, we can make your reservation. There are flights everyday around 6h30 pm. You can also take an economical local bus with transfers to Santo Domingo and then take the big air conditioned bus Caribe Tours to Puerto Plata. If you call us, we can pick you up at the bus station in Puerto Plata for 15US$. 4. How do I get to SunCampDR from Santiago airport? We can send you a taxi, the cost is around 60 U$. Let us know your flight details and the driver will wait for you with your name on a board. The drive takes about 2 hours. You can also choose to take a taxi to Santiago to the Caribe Tour bus station. Take the public bus from Santiago to Puerto Plata and then take a taxi or call us for a pick up service (15 dollars) to Countryside Apartments SunCampDR. 5. Can I travel to Muñoz myself or is it better to book an airport transfer? We recommend you book an airport transfer. Our fee is more economical than the airport taxi fare and it also includes your first trip to the city. It makes it easier to get here since we are located off the main road. You can do your reservation for transfer when booking your apartment. We offer airport transfer from Puerto Plata and Santiago airport, if you come from another airport, let us know when you arrive at the bus station in Puerto Plata and we will pick you up at the bus terminal for 15 U$ (we recommend Caribe Tours bus). 6. How much does the public transportation cost?
A, B or C busses (different routes): 20 pesos 7. Can I purchase a vehicle or motorcycle? Yes, of course you can purchase a vehicle or a motorcycle. Ask us for more details such as insurances and legal procedures, we will be glad to inform you. Many times our renters sell their vehicles upon departure and you get good deals. You have to be aware that vehicles on this island are more expensive. 8. Do I need my driver’s licence? Your driver’s license has a limit time to be valid here. If you have an international drivers licence you are legal. Once you have your Dominican Residency, you get a Cedula (Dominican Identification) which allows you to apply for a Dominican Driver’s licence.
Muñoz Village. 1. How many people live in Muñoz and what can I find in the village? Munoz has about 15,000 inhabitants and also has a little Haitian division (called Batey) You can find a public school, a Catholic Church, many Christian Churches, many discothèques and bars and small restaurants and corner stores. There are also different garages for mechanics. There are 2 soccer or baseball fields, a local governmental medical clinic, a center for young abandoned children (Centro de Integracion Juvenil). There are a few industries like the water fabric, cement and blocks fabrics. There is a gathering center for doctors. Many 4 wheels companies and horseback riding ranches. There are many lottery banks! 2. How far is the closest beach? We are at 2.3 km from the main road across Playa Dorada, where the beach is. Our guests enjoy going to El Pueblito Beach which is next to Playa Dorada. You are also welcome to Long Beach where the government has reconditioned the area. You find white sands and very charming areas… we are at 35 minutes drive from Sosua Beach (for snorkling and Scuba Diving) and 50 minutes from Cabarete Beach for surfing.... 3. Is Muñoz safe for me? Yes, you are safe in Muñoz. SunCampDR is located on a private property at the very end of the village, by the ruver, After SunCampDR there is the big house of the ex-governor of Puerto Plata, the lawyer señor Juan Pablo Placido and after this is a dead end…the continuation of the river. The Neighbor before is the architect, senor Juan Diego Vasquez. The people of the village protects our guests. They are very friendly, welcoming and helpful. You will easily make friends in the village! They gently great the guests of SunCampDR which they are used to see coming and going in the village for now 15 years.The fact that we continually have volunteers helping in the village contributes to our security! The people in the village protect our guests. We have emergency alarms in every apartment, in case you need help, if you get sick, in case of fire or if you forget your keys. If you see someone you don't recognize on the property you can ring the alarm. SunCampDR is private! We also have a dog family! They are your friends and are on duties at all times! We invite you to put your own lock on your door. The main gate is kept locked at all times. 4. Are there restaurants, bars and Corner Stores in Muñoz? Yes, there are many corner stores and a few typical restaurants, hot dog stands and fried chicken corner in Muñoz, also you can find many bars and discotheques (very typical and economical). For a major grocery, you need to go to Puerto Plata. The public transportation goes right in front of the 3 major shopping centers. At Suncampdr, we have a restaurant and small corner store. 5. Are there churches and schools in Muñoz? Yes there are many churches. There is a Catholic church and many different Christian churches where our Missionaries get involved. Some teaching takes place in the churches, Muñoz also has a public school (governmental). If you have children, don't hesitate to ask for information about public or private schools. We also have the bar-restaurant at economical prices at Suncampdr: The papagayo restaurant by the river. SunCampDR: Rustic Accommodations (Type Apartments, Studio, Rooms). 1. Can I bring visitors at SunCampDR? Yes, but we ask you to only bring friends you know as visitors, and you should accompany your guests on the property. Visitors can not stay overnight in the apartments. All guests have to be registered, for everyone's safety and convenience. Your family and friends from your country can visit, let us know in advance and register them for a small additional fee of 60 US$ per month. 2. Can I have friends to stay overnight in the apartment or studio that I rent? No, you can not. The apartments or studios are only for the people that are mentioned in the agreement you will sign upon your arrival. No other people can stay in your apartment or studio, only if they get registered and there will be a monthly fee of 60 US$ pesos per person. SunCampDR is not a place to receive prostitutes. 3. Can I cook in the apartments and studios? Yes, the apartments have their own kitchens, and the studios have kitchenettes. They are basically equipped with what you need to start preparing a meal. All apartments and studios have gas stoves. If you have a room, you may share the kitchen with 2 or 3 other guests. You share the refrigerator. 4. What will I find at SunCampDR? SunCampDR offers accommodations type apartments, studios and rooms for rent. The gardens are tropical and the river invites for a swim! The property offers a total of 24 apartments and studios, distributed in 5 buildings. All renters have access to the grounds, the mountains, sundeck by the river, sitting areas (kioskos in different locations). There is a pool table and a barbecue area. The big patio by the river can be reserved for special parties. Welcome for a swim in the natural pool of Muñoz River! You can also enjoy playing pool or dominos or cards or scrabble. You have access to high speed wireless internet included in your rent. We offer the service according to the limitations of the country. The guests have a public phone to call and receive calls, the number is: 809-320-1589. Televisions are not provided in the apartments. If you have your own TV, you can get the cable TV, if you like for an installation fee of 900 pesos plus a monthly fee of 500 pesos. There is a TV for everyone to watch. 5. What if I come at SunCampDR and I don’t like it or don’t want to stay there? First of all, it will probably not happen if you carefully read our website. We don’t promise what we don’t have. We offer simple and basic lodging. We don’t offer luxury but we have all services needed for your comfort.We have permanent water with 13 reservoirs on top of the mountain and 3 other tanks next to the pressure pump. The water falls by gravity in case of power failure. Suncampdr has a well and we also receive the water from the well in Munoz. We also have less mosquitoes than in the city! You really not suffer with mosquitoes at SunCampDR! If you are extremely sensitive, you can use an extra mosquito net. The windows have screens in almost all rooms. We offer a lifestyle and a friendly atmosphere. If you are hesitant in staying with us at SunCampDR, we will recommend you to try for a few days and if you still want to go to Puerto Plata or to the all inclusive resort, we will guide you in your move. We respect your choice and your opinion. 6. Are there restaurants, bars and Corner Stores at SunCampDR? Yes, at SunCampDR there is a restaurant , the Papagayo. You need to tell when you wish to get our mealplan at the restaurant. Some guests have a daily meal for a very afordable price. There is a little corner store and a bar for your convenience. We also sell calling cards (the most economical way for you to make your local and long distance calls). We sell the 5 gallon purified water on site. You cannot drink the water from the tap but you can cook with the water from the tap since it comes from our well and also from Munoz well (60 feet deep) 7. Do the apartments and studios have telephones, internet connections and cable TV? We have the telephone in a commun area, not in the apartment. We sell the Claro calling cards on site. You may use the public phone to receive and to make calls at SunCampDR, the number is: 1 (809) 320 1589. We have fast wireless internet included in your rent. . The monthly cost for cable TV is 500 pesos per month, after an initial installation fee of 900 pesos. You have to get your own television set. We have one TV for everybody to use. 8. IS there permanent water, electricity, hot water and air conditioning at SunCampDR? There is permanent water at SunCampDR, we have water from our own well and also from Munoz well. The tanks on the mountain hold a total of 3,280 gallons of water falling by gravity to the apartments. Normally, the electricity does not go off long enough for your food to get affected in the refrigerator that you share with other guests. We recommend that you place some extra bottles of ice in the freezer which maintain the cold for a longer time in case of a longer electricity shortage than usual. Countryside Apartment SunCampDR offers you the comfort of hot water with electric heaters but not n every apt. We do not have air conditioning, we use fans and have no complaints. We receive the fresh air from Munoz River. You nee to cover yourself at night. 9. What kind of people are staying at SunCampDR? People from everywhere and of all ages are staying at SunCampDR. Our guests have in common that they like nature, peace and like to discover the real Dominican life and accept to live in a simple way. A lot of people come to enjoy the peaceful area of SunCampDR for a recuperation or as pensioners or to go horseback riding. Others come to work mainly in tourism or internet business or to study Spanish. We also have artists or writers who come to give freedom to their creativity…We also have many volunteers and missionaries. The nationality with more people at SunCampDR is Canadian since the owner is Canadian; however we speak different languages and welcome everyone! Since we have strict rules about the noise at Suncampdr, we attract more pensioneers looking for a peacefull , very quiet environment. If you are looking for partying late at night, Suncampdr is not a place for you. 10. I have a baby, can I stay at SunCampDR? Unfortunately no. The SunCampDR are built in a tropical Dominican style, with open areas and it makes the noise travel; therefore, SunCampDR is not suitable for families with small children. We choose the quiet and calm atmosphere. 11. Is there a laundry service at SunCampDR? Yes, there is a lady who can make your laundry and a specific place if you like to do your own washing by hand..The laundry service costs 15 pesos per pound if you have your soap and 20 pesos per pound if you don't have your soap. There is also the possibility to pay alady to come and clean your appartment and wash your clothes. 12. Are gas, water and electricity included in the rates? Water and electricity are included in the rate of the apartments and studios. Long term renters must pay their gas for cooking. 13. If I have a car or motorcycle, can I park it on the area of SunCampDR? Yes, you can park on assigned areas. Your vehicle will be safe inside the gates at Countryside Apartment SunCampDR. If you are not a renter, the rate to keep your car is 300 pesos per month. There is a place to keep the motorcycle which are not allowed after a certain point inside the property. 14. Are the apartments and studios furnished? Yes, all apartments and studios at SunCampDR are furnished and equipped. The kitchens have the basic equipments for your convenience. You will need to bring your own towels and sheets for Double or Queen Size beds. We provide sheets for short term renters only. Televisions are not included in the price. You can order a room service for cleaning for a little additional fee. 15. What if I break something in
the apartment or studio? 16. When do I pay the accommodation
for my apartment or studio? If you cancel your reservation, the 100 dollars is not refundable; however you can use it at a later time, even the following year, upon availabily. 17. What do the apartments and studios look like? Description:
Studio: one big space with private kitchen area
+ bathroom.
Room: One private bedroom sharing the kitchen and
bathroom with other renters of 2 or 3 other rooms.
18. If I stay longer than 1 month, are the rates the same? You pay our set rate for the 1st month in US dollars. We have a special discount (20%) for volunteers, pensioners, groups, long term renters, memberships. (look at the price list on our website). If you decide to stay longer you let us know as soon as possible, and we can set a price in pesos. Most jobs pay in pesos and if you withdraw money from the teller machine, you also get only pesos. 19. Do the apartments have air conditioning? No, there is no air conditioning at SunCampDR, but the apartments are fresh and cool due to the open style and with the natural air coming from the river. Each apartment has a fan. You even need to cover yourself at night. No complaint about the temperature in our apartments. 20. How many persons can stay in a studio or apartment and is the price per studio or per person? 2 persons fit comfortably in the studios and also 2 in the one bedroom apartments. we have double beds and many Queen Size beds. Four people are welcome in the 2 bedroom apartments. If another person is added in the room and was not originally registered for the apartment, the price is 60US$ extra per month. 21. Do I have access to the whole area of SunCampDR? Yes, you have access to all the grounds. The big patio can be reserved for special occasions only. You have access to the whole property of SunCampDR, you can enjoy the river, the pool table, go to any kiosks to read or to eat. Enjoy the view and quietness on top of the mountain… 22. Is it safe to swim in Muñoz River? Yes, the water is crystal clear, unless it has just rained really hard, then it takes about 3 days to clear up again. Nothing dangerous is to be found in the river, you can swim very safely and enjoy a refreshing swim! You can even feed the fishes...with left over bread. 23. Who do I contact if I have questions or if something is broken in my apartment? You contact us! We have a regular employees who are responsible for the apartments at SunCampDR, their names are Hans (Haitien) and Carlito (Dominican). For questions of other subjects, Diane and her family are to be seen on site. Regarding internet, Victor is also available. 24. Are there mosquitoes in SunCampDR? Mosquitoes are really not a problem at SunCampDR due to the breeze from the river and only clean nature around. In the city it is worst! The bedrooms have all screens in the windows; if you maintain the door closed you have no problems. If you wish we can provide a mosquito net. The only time when you have more mosquitoes is when the sun goes down for about one hour, when there is less breeze, especially if there is rain in the air. 25. Can I bring my dog or my cat at SunCampDR? Yes you can bring your cat or your dog with you to SunCampDR, as long as he/she is quiet and does not disturb the neighbors. Not more than one dog per apartment. It is a little paradise for animals! 26. Are there power failures at SunCampDR? Yes, like everywhere in the country, however; we are connected with Playa Dorada Circuit and it is not too bad. Everyday, we can have power failure but we don't know for how long and when.... (the refrigerator will not work on the battery system, but normally your food remains cold or frozen). We recommend you always put a bottle of water that freezes and serves as a cooler in case of a longer power failure than usual). 27. Is there a watchman at SunCampDR? Yes, there is a someone in charge of security on site. 28. What other entertainment is there at SunCampDR? We have a pool table, a domino game table (very famous among Caribbeans), you can also play cards, dominos, scrable, etc... Youcan bring your own games such as Skipbo, monopoly or other. We organize barbecues and a few beach tour or other outings. Groups go together to the local discothèques or to baseball games in the village. We have a group who like to go to the gym in Puerto Plata. We have a special arrangement. We can also organize morning walks befor the sun gets too hot! 29. Is there a library? Yes, we have a small library with books in the different languages. You can borrow books, exchange or give your books!
Security. 1. Is it safe at SunCampDR? 2. Is it safe in Munoz? We are here since 1994 and so far, our guests have felt very safe in the village. Remember that our volunteers are well known and very apreciated in the community, so all the people are very glad to see all guests of SunCampDR! The new guests are always welcome and easily make local friends. We recommend that you don’t wear any valuable jewelry in this country. It is safer to remain with a low profile. Don’t open up your wallet full of money in front of everyone. Don’t forget we are in a third world country. Make a copy of your passport to go around in the city or at the beach. Leave all valuables in your safe in the apt. Work. 1. Do you charge anything for your assistance in helping me finding a job? No, we charge you nothing. We have 25 years of experience, so we have the capacity to assist the guests of SunCampDR to find a job, but we do not give you guarantees in finding a job. Suncampdr is not the employer. We do our best to help you finding work in tourism. So far, everyone who came found work, but some people were disapointed with the little money earned. Your success depends on you only, your skills and education, your personality, your presentation and flexibility! There are also jobs in the teaching area. There are other opportunities in marketing, restaurants, etc. Read our document on this site about work and the list of jobs. Now there is a new requirement, you need a working visa or a Dominican Residency in most work, that makes the situation more difficult to find work if you don't have any of the mentioned papers. We can also give you some assistance and guidance about starting your own business and the legal aspects of it. SPECIAL NOTE: Be aware, that recently legal papers are requested for many jobs in tourism. You will be asked to present a working visa, that you can also obtain here, or a Dominican Residency that will allow you to have a Dominican Cedula. (identification). You may need a lawyer. 2. Can I work at SunCampDR? No, we do not employ people at SunCampDR, but we can assist you in finding a job in tourism or teaching in Puerto Plata. Volunteer work is done right here in the village. 3. Do I need to speak Spanish to find work? No, not in the field of tourism, you can work in your mother tongue . The knowledge of 2 languages or more will provide great advantages to you in your job search. The most important languages to work in tourism in Puerto Plata are: English, French, German and Spanish. 4. Are the jobs well paid? You can not come here to work to expect a fortune or to pay debts at home. Many jobs offered to foreigners are mainly commission based. Other kinds of work, like computer oriented or technical jobs are based on Dominican salaries. For the majority of jobs you get paid in pesos more or less equivalent to minimum wages. Only if you get good commissions will you make more money, or if you get a higher position. 5. Can you help me to find a job? Yes, we assist the guests of SunCampDR in finding work. We can tell you where to go, where there are job openings etc. we do not follow you on interviews though. Your chances of getting work are good, but it all depends on your experience, your personality and your knowledge. You need to be very flexible and you need to be on site to find a job. Employers, in most cases will not hire over the internet, they prefer to see the person and make personal interviews. Be prepared to wear your smile!!! And in most cases to be asked for legal papers in the country. 6. What skills do I need to get a job in Puerto Plata? Just like everywhere else it all depends on what experience and knowledge you have. Knowledge of more than one language is a benefit. Social skills, experience in public relations or other specific experiences such as marketing, selling, tourism can be useful. The most important, be flexible! Most jobs will give you a training and you don't need experience. 7. What can I expect of the work in Puerto Plata? You may come to the Dominican Republic to enjoy a good life but don’t expect to make a fortune. This way you will not be disappointed. Some jobs like tour guide requests specific qualifications obtained in the dr. The easiest jobs to find are commission based with no fix salary or very low salaries weather they are in sales, waitress, bar tenders, activities, etc. all jobs normally made by Dominicans in the hotels (maintenance, desk, etc) pay according to the wage of the Dominican Republic and not to the wages of your country. Also technical work and manual work are paid according to the Dominican salary. If you are looking for a special technical work,you will need to know Spanish. 8. How do I get paid if I am working? In most cases, you will get paid in pesos, if you are working. You can use your card to get money in pesos out of the AtM machines at the local banks. You can open an account in USD or in pesos. If you need to send or receive money to/from your country, you can do it by wire transfer, or by different companies like to western union. There are some requirements to open a bank account here: you need a statement from your bank sayiing you have been a client for them. You will also need 3 persons recommending you here. The requirement may vary from bank to bank. We like Banco Popular who has many offices everywhere. 9. Am I guarantee to get a job? There are no guarantees; it depends of you, your languages skills, your personality, experiences and your flexibility! For some companies, there is the requirement of legal papers. 10. Can I apply for a job from home? No, we do not assist you in that. To find work you must be on site as most employers hire the ones already living here in Puerto Plata. We only assist the guests lodging at SunCampDR. 11. If I have further questions about work during my stay, who do I contact? Diane and her family are to be seen on site. We will be glad to give you all the assistance and information possible. We have been working and living in Puerto Plata for 25 years. We will be glad to sit with you and give you all the information.
Live and Legal Documentation in the Dominican Republic. 1. Can I stay as long as I like in the Dominican Republic? You can stay and be legal for 4 weeks, after that you will pay a penalty at the airport: 800 pesos for over 30 days to 3 months. 1000 pesos for 3 months to 9 months. 9 months to 1 year will cost 2,500 pesos. You also need 20 U$ when you leave the country (airport departure tax), sometimes included in the price of your airline ticket. 2. Do I need any documents to visit or work in the Dominican Republic? You can travel here with your passport, depending of what country you are from. Most foreigners who live here have no legal documents. When you arrive you are legal for 4 weeks with your tourist card. You can choose to have a working visa, or to get your residency (cost about 1,000 dollars) The first year you get a provisional residency, after the first year, you need to pay again about the same amount to get your permanent residency that you will need to renew every 2 or 3 years. The renewal cost about 3,000 pesos. Afterwards, you can even choose to get your Dominican Nationality (and you also keep your own nationality). Now, most employers request legal papers. Some work requires special documents or diplomas such as tour guide work. The formation is given here. To start your own business you need a license. We can give you some information about the paperwork. We can also recommend a lawyer. While you visit here and go to different places, you just need to carry a copy of identification, preferably your passport.
Horse Back Riding. 1. How are the horses? The horses are calm and tames they are used to riding tourist regularly on the same paths. First time riders are very safe. If you are a more experienced riders, we also have special horses…You can make a request about what kind of horse you like to ride. 2. Are helmets provided? Yes you can borrow a helmet on the outings. Helemts are not mandatory. 3. Am I insured on this trip? You are responsible for your travel insurance. We do not sell insurances. If you live here, we recommend you a company that gives you a good coverage. The price can be around 600 pesos per month for the insurance. 4. How many outings are there in the special horseback riding offer for one week? There are 5 outings. You may see the detailed program on our website, in the section for horseback riding. You can also take only one ride if you wish during your stay. The price is about 20 us dollars per person. 5. Can I stay longer than one week for the horseback riding holiday? Yes you can, providing we have space. For the rates, please see out pricelist on the website. You may prolong your stay by night, week or month. This should be noticed, and confirmed by us, in advance. Same thing, you can add one day riding if you wish. Many riders like to complement their stay with Spanish lessons.
Reservation. 1. How do I make my reservation at SunCampDR? You may do your reservation directly from our website. Go to the rates section and choose your apartment or studio. You will find pictures of each item there as well. Then go to the link reservation and send! Our e-mail addresses: dianepellerin@yahoo.com or info@suncampdr.com You can also reserve by telephone: 809-320-1441 In order to secure your reservation, you have to send a deposit of 100 dollars by Western Union (send us the reference number and your city) or if you live in Quebec, directly at Caisse Populaire Desjardins, we will send you the details by e-mail. We will confirm the reservation as soon as we receive your deposit. Let us know when you make the deposit. 2. When do I sign the agreement for my apartment? Upon arrival you will sign the agreement for your booked apartment or studio. You will also do your first monthly payment and the deposit of 100 dollars remains until your departure. You will also be informed of the rules of SunCampDR (these are available on our website as well). After that you will receive your key to the apartment or studio and you will also sign the inventory list of your apartment.
Money. 1. I would like to know the exchange rates, can you tell me those? As the exchange rates various, we recommend that you go to currency converter on the web to check the daily rates. 2. How do I pay for my reservation? In the confirmation you will receive all the information you need. For the reservation you pay 100 USD DEPOSIT by bank transfer, by Western Union or at Caisse Pulaire Desjardins in Quebec. This reservation deposit should be received by us not later than 8 days prior to your arrival. You will receive a confirmation by mail. This payment will activate your reservation. The monthly rental fee for the appartment will be paid in dollars upon arrival. 3. Can I pay with credit card at SunCampDR? No, you cannot pay your rent by credit card at SunCampDR. Unfortunately we don't have the service available. You can give your deposit by wire transfer (details upon request) or by Western Union, or at Caisse Populaire Desjardins in Quebec. You pay your rent in dollars or travelers check or pesos, according to the daily rate, for the first month. You pay the following months in pesos if you wish. (Your credit cards and debit cards function well in the Dominican Republic in all major establishments and in the teller machines.) 4. If I need to go back home, and have no money for the air ticket, can you lend this sum to me then if I pay you back upon my arrival home? No, SunCampDR rents out apartments, we do not lend out money. If you should need money you may use services such as western union or you may contact your embassy for that support. 5. If I decide to stay longer, and cannot pay for my apartment directly, can you wait to get the payment rent then? No, we give no credits. The apartment rentals are due the same date of your arrival, each month, all in accordance to the agreement you sign upon your arrival. 6. Where is it best to exchange my money? We give you that information upon arrival. We take you to the groceries, give you orientation and take you to the place where you can exchange your money into pesos. You can also use the teller machines. In our past experiences we have noticed that the credit cards offer the best rates. 7. Do I need to exchange Canadian dollars into US dollars or do I change directly Canadian dollars into pesos? You can come directly with your Canadian dollars and exchange them into pesos. You can check the daily rate on the internet before departure and calculate if you can get a few more pesos by exchanging your dollars in your country. you can also e-mail me and I will tell you what rate you get at the moment here. This way, you can choose or not to change your money into pesos in your country or here. 8. Can I open a bank account in the Dominican Republic? Yes, you can open a bank account in pesos, in US dollars or in Euros. You will need a reference letter from your bank in your country to be faxed directly to the bank here in Puerto Plata. This letter should specify for how long you have been a standing customer with them. The fax number to Banco Popular is: 809-320-2528 You may also need references here. 9. How can I receive money? You can use the companies like Western Union or Bank transfer. Bank transfers can take 4 days or more since an intermediate bank is used in the United States. If you have a cash card or credit card, your people at home can deposit money that you can withdraw here. 10. Can I write a personal check? No, personal checks are not accepted in the Dominican Republic. Only money orders can be accepted. Of course, travelers checked are accepted.
Postal Services. 1. What is SunCampDR postal address? Mail box: SunCampDR, Apartado Postal 284, calle separacion #6, postal code 57,000, Puerto Plata and put to the attention of your name. The most secure way. Eventually, you can have your own postal Box. You may also use the local address: SunCampDR, calle principal #40, Puerto Plata, Dominican Republic (Postal code 57,000). 2. Are the postal services reliable? Now the postal service is reliable. It takes more time than what we are used to but mail is usually well delivered. Not a good idea to send original papers nor money. If you send a package, be aware that there will be a fee to receive it. 3. Where is the post office? The post office is right by Central Park on Separation Street going towards the ocean. They close at Lunch time for 2 hours and they are closed on weekends. there is also a post office at Puerto Plata airport. 4. Where can I mail my letters and post cards? You can deposit your mail at any hotel in Playa Dorada or directly at the post office downtown in Puerto Plata. 5. How long does it take to receive mail or to send it? It can take 3 weeks from and to the States and Canada and about 6 weeks from and to Europe. 6. Is there an express postal service or special delivery agencies? There is a recommend post service at the post office, but it does not go necessarily faster. If you want quick delivery, there are different companies who offer this service, like Federal Express, Busiiness mail, Cargo Express and others that you can easily locate in Puerto Plata. 7. Can I receive a package? Yes, you can receive it by regular mail (you may have a little fee to pay) or by special delivery where you may also have custom charges.
Newspapers. Are there News Papers in English available? Yes, there is a variety of News papers. They are available at the Drug stores or by Central Park and also in Playa Dorada. The ones English usually go away very quickly. There are also local Newspapers such as the Adscene, the Costambar monthly, and others....
Internet. 1. What speed do you get on the internet? The speed we get here is 512 Kbps. 2. What if I don’t know how to use the internet and I would like to learn? We offer internet lessons for a very convenient price. We can assist you to open an internet account to your name and help you communicate with your contacts. 3. What are the fees to use the internet? The wi-fi internet is included in your rental price, no extra charges. If you don't have a computor , there is a fee. 4. Can I use my lap top wireless? Yes, you can use the wireless connection. Only the building in front of the street does not get the signal but you may use any space at Suncampdr to get the signal. We have one place with the wire if your computor is not equiped to get the wi-fi signal
Cancellation Policy at SunCampDR. If I have made a reservation and don’t show up, will you reimburse my money? No, you will not be refunded payments if you don’t show up. The 100US dollars will not be reimbursed since the place will have been kept for you and no other bookings were available. If you let us know in advance, we can postpone your reservation and apply your 100 dollars toward your next reservation. Rules at SunCampDR. What about SunCampDR rules?
Make sure you are familiar with our rules before making a reservation: • Please First Read our Terms and Conditions
Additional services. 1. I want to book an airport transfer. How will I find you at the airport? If you book an airport transfer the driver will meet you after customs with your name on a board. We need your complete flight details and arrival time and date. We confirm the flight before leaving to go to the airport in case of any delay.If you are aware of a flight change, please let us know. 2. Do you have maid service? You can book a maid service if you like to have your apartment cleaned and/or for cooking. You can book this directly from our website, there are additional fees according to what services you request. The services are not expensive in this country, the secret is always to ask the price in advance...for any service! 3. What do you sell at SunCampDR? We have a renter holding a small corner stores and meals upon request. We also have barbecues. We sell the bottled water and also the calling cards for your convenience. There are more corner stores in Munoz, and a butcher, for additional needs, it is easy to go to Puerto Plata city. 4. What about laundry? You may pay a service to do your laundry. 5. What courses are given at SunCampDR? You can learn Spanish, or take internet lessons. 6. Is there a library at SunCampDR? Yes, you have access to a library with books in different languages. Other activities at SunCampDR: Rustic Accommodation (Apartment, Studio, Room). What activities can I book at SunCampDR?
• Renters organize activities among themselves such as a day at
the Beach (different beaches). We have a special place where they
have good prices for us.
Health and Insurance. 1. Is there Malaria in Puerto Plata? No, there is no Malaria in Puerto Plata, You don’t need to take medication as they may make you sick. 2. Do I need any shots to travel to the Dominican Republic? You need to get your shuts up to date. You can consider getting shuts for Hepatitis, Typhoid fever, Tetanus, etc. Please contact your health services in your country. Shuts can also be done here in Puerto Plata. 3. Where can I eat? You can cook in the apartments. There are big supermarkets in the city where you can find everything. Local products are of course less expensive. There are little restaurants, corner stores not far from SunCampDR in Muñoz village. There are also nice restaurants in the city and in playa Dorada. We can give you a list of those restaurants. At work, normally the midday meal is provided. Food is about the same price as in your country, but do not hesitate to try the local food products. They are not only cheaper, they are natural and healthy! We recommend you don’t eat the food sold on the streets, it might not be fresh or for example, ice cream on the street might not be prepared with filtered water, fried food may not be cooked with fresh oil. 4. Can you drink the water from the tap? No, you cannot drink the water from the tap. Water comes from the reservoirs and they may contain bacterias. For the first and second week you may always use the water from the bottle but after that it is fine to use the water from the tap to cook your noodles and vegetables and to brush your teeth. The drinking water has to be purchased. Five gallons water containers are for sale at SunCampDR for your convenience. 5. What if I get sick? Health services are good here and fast. To consult a specialist will cost about 800 pesos. You may want to buy a health insurance for about 500 pesos / month with our group rate at SunCampDR. At the drugstore, you can purchase many medicaments without prescription, and the pharmacists are very competent to give you advice of what you will need. If you are in need of special medication you should secure this from home or be ready to get an equivalent here (comparing the ingredients in the medicatin) There are governmental clinics that we can point out to you that are very economical, a consultation costs 40 pesos. You don't need any insurance. They will also give you some medication for free. Also the public hospital can give you good services for something simple and it is free. For special care and services, you need to go to a private clinic and use your own insurance from home or the insurance you pay for here or pay in cash. 6. What about dental work? Some people come here to have their dental work since they are very good and inexpensive compare to other countries. We can refer dentists to you. 7. What health insurance should I take? You can use your own health insurance from home. In some cases (depending on what health insurance), you have to pay here and then you get reimbursed back home. You can also choose to purchase a health insurance here for a cost of about 500 pesos per month (or more for a plan that has a wider coverage). Our Group at Suncampdr has a basic plan for 500 pesos per month, plus 500 pesos registration fee. Many people have used their travel health insurance, received an excellent service and did not have to pay for it. You have to make sure that the clinic you deal with accept your health insurance. There are several private clinic in the area. For sure, one of them will accept your insurance.
Garbage and Compost. 1. What about Compost at SunCampDR? Compost is the transformation of organic wastes in humus. We thank you for your collaboration, there are specific holes to put your compost at SunCampDR. The organic components that can form the compost are: Paper, coffee, coffee filters, fruit wastes and vegetables, eggs shell, pieces of bread, cigarettes (without filters), leaves, grass, straw, and algae. Here is the list of what cannot be part of the compost: Table waste containing meet, fish, grease (cheese or other organic food cooked in oil, like French fries), paper, cardboard that is covered with wax (milk or juice containers), metal, plastic and Styrofoam. 2. What about garbage? The only bottles that we put aside for recycling here are the bottles of beer, Brugal rum bottles and soft drinks. The rest we put away in the garbage bins located at the entrance of Suncampdr, by the gate. There are early morning pickups for the garbage every Wednesdays and Saturdays. We also burn part of the garbage in the fireplace by the river. There is now in Munoz a plastic recuperation industry, so we collect plastics and deliver them.
Spanish lessons.
1. How many lessons do I have in the 1 month package? The Spanish program is really flexible. You can make your own schedule. We recommend at least one hour per day. After one month you will be able to communicate in Spanish with basic vocabulary. 2. Where are the lessons? The lessons are at a kiosk at SunCampDR, in a pleasant and quiet environment. 3. How many students are there in the group? Normally there are no more than 4 students. Many times you are alone with the teacher. This is the secret for your success in communication. 4. Who is the teacher? The teacher is a friendly local person who is supposed to speak only Spanish with you. You have to get used to the accent and set up your brain in the Spanish concept. The teacher is patient, speaks clearly and slowly. He also knows several languages. He has been through the process of learning a second language. 5. What do I need to bring along? If you are already studying with a Spanish method, you can bring it and our teacher can assist you with your book. We also have another program here, a book you can purchase and use on a daily base.
6. Where do the students come from and what age? We have students from different countries and of all ages, no restriction!
7. Will we be able to communicate after one month? Yes, this is the goal of this course, basic communication after one month, and it really works! You will also have the chance to practice every day in the village! or with the staff on site.
8. Are there additional classes available? Yes, you can have more classes upon request. You can also choose a more advanced course. 9. Can we join the class if we are already staying at SunCampDR? Yes, you can join the class when you want. Your course will start when you are ready! This is the advantage of having your private lessons.
Volunteer Project. 1. Who can join the Volunteer Project? Anybody who has time and good will can join the projects. The needs are really evident. Please look at our volunteer website: www.suncampdr.org 2 . What are the pre-requisites? There are no pre-requisite. You can help any children by telling them stories, showing them how to count, playing games... You can participate in a project to build something or to do crafts. We now have a project with internet, you can be a consultant to assist the locals who need help of any kind while using the internet....They can learn so much! The possibilities are unlimited. Most people teach English or French or any sport activities. We had some people giving cooking lessons, sewing lessons or any physical activities such as swimming, karate, kick boxing, etc. Crafts are also very popular, children are very artistics! 3 . With whom will I work? At the moment, we have a group working with Haitians in the village who have no documentation to be registered at the public school. They are the ones in needs. We also have different projects dealing with internet, with preparing the people for work and finding work for them. We have volunteers who decide to work in conjunction with the churches, so they work with the Dominicans from the specific church. We organized a group of Dominican adolescents, the group is called Los Montaneros, we prepare some activities with them. They are very good children and always willing to invent something! They like to organize events in order to recuperate some funds for their activities or just to prepare meals in the river! You will work in collaboration with the other volunteers at SunCampDR. For the teaching program, we have a volunteer who keeps in touch and comes regularly here. The new volunteers are welcome and trained by the ones already working in the village. The integration to your new mission is enhanced in that manner. 4 . What language is needed? You only need to speak your native language. We want to teach them and give them motivation to learn and get ready for eventual work in tourism. Local people speak Spanish or Creol. We often have the help of translators, especially in cases where a volunteer makes a conference, for example, about health or other topics. 5 . Who pays for my flight and expenses? Unfortunately, we have no budget for our program yet. You need to pay for your flight and lodging at a reasonable cost at SunCampDR, with the 20% discount for Volunteers. 6 . What is the schedule? The schedule is quite flexible and depends of your field of work. If you teach at the school, the hours may be from 8h30 am to 11h30. You have your afternoons free. Or you can teach to the older children in the afternoon. Language school for the young adults take place in the early evenings. You can also choose to go to the school 3 times per week. We accept any help you may want to give. You will be the first one motivated here, after getting to know the friendly people. We can form a group and you teach right here at Suncampdr in a quiet area. 7 . Who runs the project? At the moment, Diane at SunCampDR, introduces you to the people with whom you are going to work. If you work with a church or with a school, you will find yourself collaborating directly with the leaders of these organizations. Your initiative and imagination are greatly appreciated! Also, the volunteers on site always help the integration off the new comers. At the moment, the local leaders are: Evantz, Patrick, Ricardo (each of them is the director of a local school) and for the sports, Adomio. A volunteer started an internet Center in Munoz where help will be given to the community. You are welcome to join this project! 8 . How long in advance do I need to register for? It is better to book in advance but you can also book at the last minute, upon availability. You confirm your flight ticket, and let us know if you need the airport pick up service. If there is a place available we will be glad to receive you! Lodging facilities at SunCampDR are limited during the high seasons.
Real Estate. Can you give us some information about real estate? Yes, we can give you plenty of information regarding real estate. We even have some properties for sale. Look at our website. We can also give you information about car rental or for the purchase of a vehicle or motorcycle. Be very carefull with motorcycle...it may not be the best choice as drivers here don't follow all the driving ethics. WELCOME!
Diane Pellerin Director SunCampDR
e-Mail:
Click Here e-Mail: for more information Click Here
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© 2005 SuncampDR.
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